This is an ideal solution for small to medium size businesses including offices, retail outlets and bed & breakfast places.
Up to 8 extensions are available on the system, with ISDN connectivity for clearer with caller line ID and direct dialling facility, faster, such as; speed dialling, redialling, call forwarding for when you are engaged or unavailable, and call pick-up that enable users to answer colleagues calls from their own handset.
All handsets are ergonomically designed for ease of use. They feature a 32-character 2 line scrollable LCD screen to display who is calling, direct dialling to indicate why they are calling etc. The LCD also helps for easy navigation through the system features.
The standard Digital and Analogue handsets can be used as a cost effective alternative for members who do not require access to system features.
DCS-816
This system provide an efficient and responsive service, by making communications as simple as possible, delivering advanced features and functionality of a large telephony system at a fraction of the cost. Key benefits include up to 16 extensions, ISDN connectivity,
Caller Line ID displays (CLI) and direct dialling in (DDI).
Other benefits of the DC816 include ease of use with effective features available at the touch of a button, such as; speed dialling redialling, call forwarding internal and external for when you are engaged or unavailable, call pick up that enable users to answer colleagues calls from their own handset.
In addition trunk-to-trunk transfer and call diverts allow calls to be seamlessly forwarded to external destinations such as a mobile phone, domestic number or even another office/location. Conference calls between multiple location thus minimise the time taken to travel to and from meetings. The DCS system allows external numbers to take part in a conference call, coming in and out of a conference as necessary.
OfficeServe 7030
The OfficeServe 7030 Compact is Samsung's new Converged SMB solution targeted at the 4 to 14 extension market. The 7030 provides sophisticated functionality usually reserved for larger systems, on a small budget. The 7030 is a flexible solution which combines traditional analogue and digital connectivity with advanced IP (routing telephone and fax calls via the internet) and SIP functionality for a more diverse environment like multi-site and remote workers, while remaining competitively priced.
Added benefits:
Supports any or combination of analogue trunk/extension, true digital (2 wire with DSP) phones. ISDN trunks, SIP trunks, generic SIP extensions and prosperity IP feature extension with built in VPN
The Officeserve 7030 supports the existing Samsung range of Handsets including the Legacy Euro Keysets.
Embedded IP and Voicemail resources-VM queuing and licence key activation
Supports Samsung’s Plug and Play VPN IP Telephony for teleworkers
The system can be supplied as a basic Key System or a complete solution supporting Integrated Wi-Fi(Voice and Data),Mobile Extension, Office serve CTI application, real time Call Recording Application.
Embedded contact centre function, the system has true call sequencing,
OfficeServe 7100
Series provides a traditional or IP-based wired and wireless solution for voice and data communicate.
This entry-level system is designed specifically for the small to medium size companies up to 32 extensions and a maximum of 30 trunk lines with either analogue or digital connections. OS7100 can be configured with a range of bespoke solutions for e.g. computer-telephony integration (CTI), call management and other applications. Multiple sites can be securely connected over standard internet connections. This system offers location-independence for users, with both mobile and remote teleworking support by the system.
OfficeServe 7200/7400
The Samsung Officeserve 7200 Converged Communications Server has been designed to deliver advance voice, data and wireless communications in a single platform.
The Officeserve 7200 has a comprehensive range of features and functions that offers an effective affordable solution for any organisations.
If you are a office or branch of a larger organisation with a need to take advantage of the latest technology solution, the Officeserve 7200 becomes the heart of your communications network.
What it means for your Business
Location Independence; mobile and home workers solutions let you attract the best people without losing control and employees are more productive and better connected-thus improve profits for your organisation.
Multi-Site Applications: Your business application work across all sites Informal call centres work as single cohesive unit, operators and supervisors can monitor and better connected –thus improved productivity for your business.
Control costs: Install and manage remote sites without leaving your office, Implement centralised cost tracking, security alerts and department billing
High –end Features Officeserve makes department simple without sacrificing features and functions for your mission critical business applications: Security systems, policy management and advance telephony.
IP solutions by Samsung will enable users to work seamlessly form home, Office,hotels,or on the move.
Hot-desking allows users that regularly work from different location to move their extension to any desk within the network whilst retaining their DDI number, voicemail access and class of service.
The Officeserve messaging solution can enhance the standard voicemail functionality by intelligently routing callers. Greetings and call-routing can be changed according to time of day, day of the week, CLI, and DDI, which means they can be customised for callers users and groups.
With follow me facility, users can instruct the system to try their alternative locations, so that the system can attempt to put calls to their mobile, home, or any other alternative number. if the call fails the call can be routed to their voicemail.
Voicemail messaging can be converted to email files and transferred to the corporate email server. This allows users to access all their messages regardless of the original medium used. This also enables users to copy, forward or store messages on their laptop or PC.
